In December I happened to notice that there were 4 additional names attached to my account as authorized users. I NEVER HEARD OF ANY OF THESE NAMES BEFORE?!!!!
Imagine my shock! What does COMCAST security do about this? Where do I obtain help? This is disgraceful!
Solved! Go to Solution.
Comcast will take this very seriously.
I've asked a corporate employee to assist you. You should expect a reply in this thread.
Hello ubegley, thanks for reaching out and I can absolutely assist you with this Authorized Users concern! Can you please send me a Private Message including the full name as it appears on the account and your full name if different?
To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.
@ubegley, I'm happy you were able to get this corrected on your end! Please be sure to reach out for any future issues or concerns. Thank you!