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fraud emails

New Poster

fraud emails

I received an email from xfinity which looked real, but hovering over the sender was a name ...@comcast.net.  I did NOT open the link.  I would like to foreward it to you to investigate.  I think they are trying to hack.  What edress should I send to? 

 

I called comcast but the customer service rep could not find/did not know the fraud reporting address. 

Silver Problem Solver

Re: fraud emails

There are literally tens of thousands of those e-mails out there. Neither Comcast, or anyone for that matter has the resources to investigate them all. Just delete and move on.

New Poster

Re: fraud emails

All my credit cards have an address to send fraud to.   Comcast should do the same.

Expert

Re: fraud emails


@JS74 wrote:

I received an email from xfinity which looked real, but hovering over the sender was a name ...@comcast.net.  I did NOT open the link.  I would like to foreward it to you to investigate.  I think they are trying to hack.  What edress should I send to? 

 

I called comcast but the customer service rep could not find/did not know the fraud reporting address. 


This isn't a fraud email, but a phishing email.

 

You can report phishing emails here.  Please follow the directions.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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