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extended outage refund

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extended outage refund

Our services have been out gor 2 days and not sceduled to be available for 2 more days. What kind of credit cam we expect.
Official Employee

Re: extended outage refund

Hello lsutlief. Thanks for posting in our community. I can assist with reviewing your account and the service interruption, in order to assist with a credit for the time you were without service. Please reach out to me via private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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Official Employee

Re: extended outage refund

Hi lsutlief. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!