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existing customer pricing / deals

New Poster

existing customer pricing / deals

Hi.  Does anyone have any idea what it would cost an existing customer to "downsize" to internet only -- at the "performance" level? I'm happy with Comcast service overall -- been a customer for many years -- but don't watch cable tv portion enough to justify the annual price increases and hate the idea of calling and threatening to leave in order to renegotiate some sort of reasonable deal.  Thank you!

Gold Problem Solver

Re: existing customer pricing / deals

You may be able to view a price sheet at https://www.xfinity.com/support/rate-card/. If that doesn't work you should be able to pick up a price sheet at a Service Center or Xfinity Store (check locations and hours at http://www.xfinity.com/support/service-center-locations/), or have Customer Service send one to you.

Pricing for may have been included with one of your recent bills. Check https://customer.xfinity.com/.

Official Employee

Re: existing customer pricing / deals

Hello, 

 

@srad600 - I can check if we have any internet-only promotions in your area. Please send me a private message with your full name, address, and a phone or account number. Click on my name ComcastElla, then click Private Message Me.  

 

Big thanks to BruceW for providing the links for rate cards and service centers. I greatly appreciate it. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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