When I ordered new service to my house at 7615 SW Brentwood, Portland, it needed to be terminated at a shed in back that we used as a construction office. Now that the project is done, we need to move the line to the house itself. But we installed an underground counduit on the other end of the back yard near the originating utility pole to make this easy. Nothing to dig up!
I made a request for drop/bury, 413054 and have a follow-up ticket 05266893 because the first appointment was a no-show.
Frankly, I'm not going to call 20 times like some have on this forum, I'll just call Century-Link or Frontier to get new service if I don't hear something today or tomorrow. I've been pretty happy with the actual service to date, and the original installing technician was great. Comcast, what can we do together to keep the service on your books?
Solved! Go to Solution.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
msrichmond, let's take a look at your drop bury ticket. Please send me a private message with your full name, residential account number and address for help.