Community Forum

downgrade

New Poster

downgrade

Hello I would like to downgrade my service

Bronze Problem Solver

Re: downgrade

Comcast doesn't allow on-line downgrades or cancellation.  You'll have to call or visit a local office to do that.  Alternatively, one of the Comcast employees here may be able to help.

Expert

Re: downgrade

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: downgrade

Aste2213 -- Do you still need assistance with this? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!