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downgrade

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downgrade

I am considering downgrading to a basic service which will require a new cable box. what functions will I use such as voice station connection

Expert

Re: downgrade

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


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Official Employee

Re: downgrade

Hi jeremiahmoroney, 

 

It depends on which box TV lineup you are downgrading to. I can help verify this information and provide more details. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.

 

 

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Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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