Community Forum

downgrade service

Regular Visitor

downgrade service

I am very happy with your service and products, but I simply can't afford my current package any longer.  I only need current levels of internet connection, and possibly a scaled down TV and home voice.  If I can't reduce my bill significantly, I will be forced to accept one of the many satellite offers I get in the mail (which I don't want to do).

 

If a Comcast employee could help with this, it would be much appreciated.

Expert

Re: downgrade service

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: downgrade service

 

pbowers04, let's get you into a plan that fits your price point. Please send me a private message with your full name, address and phone number tied to your residential services for help. Just click my name and then click private message me.