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downgrade service

Regular Visitor

downgrade service

I am very happy with your service and products, but I simply can't afford my current package any longer.  I only need current levels of internet connection, and possibly a scaled down TV and home voice.  If I can't reduce my bill significantly, I will be forced to accept one of the many satellite offers I get in the mail (which I don't want to do).


If a Comcast employee could help with this, it would be much appreciated.


Re: downgrade service

Thank you for visiting the forums! 


I've asked a Comcast employee to help you. You should expect a reply in this thread. 

The Forums stick this horrible banner after all my posts automatically. I'm sorry.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

Re: downgrade service


pbowers04, let's get you into a plan that fits your price point. Please send me a private message with your full name, address and phone number tied to your residential services for help. Just click my name and then click private message me.