Community Forum

downgrade service

New Poster

downgrade service

I have recently lost my job of 10 years.  We are now forced to cut bills back as much as possible.  I need to reduce my service to basic TV and internet.  Can someone please help?


Thank you.

Official Employee

Re: downgrade service

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.