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downgrade service

Regular Visitor

downgrade service



My contact will be up in June.   I'm looking to downgrade service.   I presently have triple play with  blast internet.   I'm retired so I really dont know blast internet & can do without landline.  Do you have any promotions for excellent loyal exists customers?  Any suggests  will be helpful. 



Wanda C

Official Employee

Re: downgrade service

wcalhoun, thanks for reaching out on the forums! 


I want to start off by thanking you for your loyalty. I would love to help take a look at the account with you to see what deals are available! To get started, can you please send me a PM with your first and last name? Thank you! 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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