Hi, Tauna69. Welcome and thank you for posting. I can go over downgrade options for your plan with you, if you would like. You're welcome to send me a private message with your name and let me know which service you'd like to downgrade and we can continue from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Hi, Tauna69. I haven't heard back from you about this, so I imagine you may have already received support with this. I will be completing this interaction due to the amount of time that has passed and if you end up needing further support, please create a new post. Thank you and take care.