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customer servicw

New Poster

customer servicw

Why is it so hard to get good customer service from xfinity? I just dont understand. I tried the online chat thing, and i think it was robot. Would not try to understand what i was asking. Feel like they only care about the money. The commercials are just a bunch of bs. Worst customer service i have ever had in 50 years.
Expert

Re: customer servicw

Would you like help with something?


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: customer servicw

Hello, and thank you for reaching out to us. I would be happy to assist you from here.. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you