I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
Hello @Anon626909, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and it's upsetting to hear your services are down. I can definitely understand how frustrating and inconvenient that is, especially during these troubling times. I would love to assist you with getting your services back up and running.
Can you please send me a private message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".