My internet ans cable was out of service for 7 days because att cut your wire at the top of pole across the street from me. it took 6 days before you could restore service. How to I get credit for those "No Service" days ??
Hello, ogelburke! Welcome to the Xfinity Forums.
I'm so glad you reached out to us here and brought this to our attention. I'm happy to hear we were able to get you reconnected, but we definitely don't want you to have to pay for a service you were unable to use. I would love to work with you and get those days credited back. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".