I keep getting emails/text messages/phone calls stating there have been issues with my connection. Comcast never seems to have an answer on what is actually wrong, and I am not noticing any issues with any of my services. They keep telling me to tighten my cables and restart my router and that is it, nothing else.
Welcome to the Xfinity Forums, anything213! We could have issues in the area that doesn't affect all customers. I can check what is going on, could you please send me a private message and include your full name, the account holder's name as it's listed on the billing statement? Click on my name ComcastElla, then click Send a message.