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How do you contact comcast via mail with documentation of being told one thing by their online employees and dispute a bill?????  


Official Employee

Re: collections

Hi @nancyb4


I can provide you more information in a private message. To send a private message click on my name "ComcastChe", then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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