Community Forum

closing an account

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New Poster

closing an account

when I close my account do my email addresses remain active?

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Gold Problem Solver

Re: closing an account

Yes. You can continue to use your Comcast.net email addresses if you logged into each of them in the 90 day period prior to disconnecting your service. Each email address will remain active as long as you access it at least once every nine months.

See https://www.xfinity.com/support/articles/email-only-faqs and https://www.xfinity.com/support/articles/using-email-only

So far, there is no charge for this.