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changes to my account?

New Poster

changes to my account?

email notified me that a change has been made to my account and I should verify it?  How do I know what to look for?  I did not change anything!

 

New Poster

Re: changes to my account?

Make sure it is not a phishing email, don't click any links in the email, sign into your account manually.  If you can't find a change, you probably need to call comcast, change your passwords

 

Expert

Re: changes to my account?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Admin1

Re: changes to my account?

Hi ad4jesus -- Those emails are sent out when there's a change made to one of your email accounts. I can verify what change happened. Please send me a PM with your name, full service address, and either phone number or account number for authentication. 

 

Click my name (ComcastZach) and click Private Message Me.