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cant manage plan

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cant manage plan

I am unable to manage my plan online, just says i need to call in every time. I was trying to figure out a way to change my tv package a bit to lower the price if possible, and also to find out what the maximum available upload and download speed tiers to my address are.


Re: cant manage plan

Hi @bp973,

Depending on your services, you may not be able to manage your plan online. An employee here would be happy to help you though, no pressure Smiley Happy


I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am a volunteer Expert/Moderator, not an employee.