Community Forum

cancelling service

New Poster

cancelling service

How do I go about cancelling service?

 

Highlighted
Bronze Problem Solver

Re: cancelling service

You can call, but the most effective way is to carry Comcast's equipment to the nearest local store and turn it back in to them.  Be sure to get a receipt, and keep it forever.  Also consider scanning or copying it;  my shop uses thermal paper, which fades to a blank piece of paper in a week or so. Bear in mind you may be under a contract and thus subject to an early termination fee.  The official word on early termination fees:  http://forums.xfinity.com/t5/Billing/Early-Termination-Fees-ETF/m-p/2895117#M96760

 

New Poster

Re: cancelling service

Thank you.

Bronze Problem Solver

Re: cancelling service

You're more than welcome!  Best of luck.