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cancel TV and phone but keep internet

Regular Visitor

cancel TV and phone but keep internet

What's the best way to determine my rate options if I want to cancel TV and phone service, but keep internet only?  I've received three different answers by calling customer service and visiting a local retail store in the Denver area.

Thanks

Official Employee

Re: cancel TV and phone but keep internet

Hello, sh73. Thanks for reaching out to us on the forums. I apologize to hear of the experience when trying to figure out your options for a new package. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: cancel TV and phone but keep internet

Hello, sh73. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!