A neighbor complained that she was having problems with her internet. The technician came out and my wire was disconnected. When Comcast connect me up again I believe it was with her old wires. Now I am having problems everyday. How can Comcast not know that is not my old wire? My question did they switch my wiring or is it her. We do not get along. I also noticed from Mon-Fri the cable goes off every morining at 8 am when she leaves for work. Can you put a stun gun on the wires to cause it to die?
Comcast have to come out twice a week because of this. I use a neighbor internet because I do not have time to deal with this. Also the internet never goes out on weekends and only on week days after 8 am. I called Comcast and they have no clue.
Hi JG94, I am showing you spoke to an agent after this. please let me know if you still need assistance.