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can comcast mail me an HD set top box?

Frequent Visitor

can comcast mail me an HD set top box?

I recenly upgraded my service to include HD. However, I am unable to get to a comcast store to make the swap for the HD set top box. Is it possible to have the HD box mailed to me and I mail back the SD box I have now? If yes, how do I arrange this?

Official Employee

Re: can comcast mail me an HD set top box?

kabelectro, I can help send you a replacement box. Please send me a private message with your full name, address, and the phone number associated with your account. 

 

KenF