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can I purchase a MODEM/ROUTER for triple play and also home security

Regular Visitor

can I purchase a MODEM/ROUTER for triple play and also home security

I currently lease a modem/router from Xfinity .  It is an Arris TG 1682 G , at a cost of $10 a month. As my bills keep going up (shocker) , I am in the market to purchase my own.  The problem comes in as I need the triple play ( I have a telephone line) and I also need one that will support the  Xfinity Home Security system I have.   I do not want to have to install a router and a modem, I want one that is like the one I lease that suppports all of my services.  Is there one on the market?  I have called several times to both BestBuy and Comcast, and no one can give me the answer I need  .  I was told the Netgear Nighthawk Ac1900 but I dont know if this is supports home security.  Anyone out there know if there is one on the market that I can buy? Thanks 

Expert

Re: can I purchase a MODEM/ROUTER for triple play and also home security

https://mydeviceinfo.xfinity.com/ should have the latest info about compatible equipment.

Also see: http://forums.xfinity.com/t5/Home-Phone-Service-Equipment/How-to-purchase-and-install-a-voice-modem/...

 

Home security uses its own connectivity device, it doesn't matter what modem/router you use. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: can I purchase a MODEM/ROUTER for triple play and also home security

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

New Poster

Re: can I purchase a MODEM/ROUTER for triple play and also home security

Does the extra equipment (a hub I'm expecting) come at any additional cost for connecting to a purchased gateway?  I just returned my rental gateway and now have a purchased one.  I found that the security touchpad is no longer communicating via WiFi (connectivity test failed).  I have a tech scheduled to fix this but I want to know if there is any costs involved.

 

Thank you.