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calling comcast

New Poster

calling comcast

why can't I reach the 1800xfinity number with an at&t telephone???????????????????????????

only a comcast phone???????????????????????????

Expert

Re: calling comcast


sanfordsson wrote:

why can't I reach the 1800xfinity number with an at&t telephone???????????????????????????

only a comcast phone???????????????????????????


hi, I moved your post to the customer service area of the forum. 


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Expert

Re: calling comcast


sanfordsson wrote:

why can't I reach the 1800xfinity number with an at&t telephone???????????????????????????

only a comcast phone???????????????????????????


Did you try calling the number on your bill?

Or 1-800-COMCAST?



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: calling comcast

Hi sanfordsson, if still needing assistance,  I can look into this further. Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you