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cable line across driveway- follow up- is it safe to climb the utility pole ourselves ?

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cable line across driveway- follow up- is it safe to climb the utility pole ourselves ?

After waiting a week for an appointment and waiting for 12 hours today for a tech who was a no-show to raise the comcast cable line so we can leave our property it seems we will have to get a 20+ft ladder out tomorrow and raise it ourselves. Our trash can not be pick up, we can not move our cars off our property that is on a hill due to comcast cable line that fell during a storm. We have company parking in the street for a week and walking down our driveway because they can not pull on our driveway due to the comcast cable line. Is their no one in Nashville that works for comcast that can come for 30 min to fix the cable after 7 days? It is a hazzard, it is unsafe and obviously making me nuts being confined on our own property due to the cable line trapping us..  So if you are in the area come check us out trying to raise the cable oursleves back to the utility pole. Should be interesting.. HELP