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cable bury and internet service

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cable bury and internet service

1. We just had installed yesterday, when I turn on the computer, it states no signal and the screen does not allow me to connect to wi-fi and the screen only says no signal and then goes to sleep mode. No body checked this before they left. I went to store, they tell me to connect to wifi but I cannot do that.


2. Yes, we want to be home when cable is buries, three dogs and want to make sure it is does properly as there is a garden with many flowers.



Official Employee

Re: cable bury and internet service

Hello marywooldridge, I can assist you with getting connected to your home Wi-Fi and I can assist you with getting a tech scheduled to bury the cable while you're home. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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