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adding a user to my account

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adding a user to my account

I would like to add my husband to my account so that he can also take care of handling changes etc to our account.  Where can I do this online?



Amy Davis


Re: adding a user to my account

Call 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) and tell the rep you would like to add an authorized user. You can't do it online. 

I am a volunteer Expert/Moderator, not an employee.

Official Employee

Re: adding a user to my account


Hi frostburgdance, the information that (nerdburg) provided is correct. You can only add an authorized user on the phone or by going into a local Comcast service center. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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