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account user

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account user

how do I add my roomate to my account so he can call in with problems when they happen ?


Re: account user

Just call and tell the rep you would like to add an authorized user.


1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)

I am not an employee.
Official Employee

Re: account user

Hello bpendergast, you can call into 1-800-COMCAST and request that your roommate be added to the account as an authorized user. You can also go into a local service center and have them added as well, we cannot add this information online it must be done over the phone or in a store. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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