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account termination

Contributor

account termination

Hi i got a notice about my account getting terminated please help me resolve this matter so that I do not lose my service thank you
Expert

Re: account termination


bob52kyle wrote:
Hi i got a notice about my account getting terminated please help me resolve this matter so that I do not lose my service thank you

If you got it through email and there was a "click here" link, it's a scam/phishing attempt to get your information.  Comcast is well aware of these kinds of emails. 

 

You can ignore it, or report it.  Personally, I ignore those kinds of emails.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: account termination

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.