Community Forum

account number

Regular Visitor

account number

I was just at a comcast store because my husband died and he was the principle on our account.  I changed his name to mine and got a new account number.  Everything else stays the same.  How do I change the account number online?  I got home and my name is now primary but it is still under the old account number. thanks

Official Employee

Re: account number


Hello 5555maple, you won't be able to change the account number unless you cancel services all together and start a new account.