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account number change

New Poster

account number change

I used to have xfinity account but recently when I got new contract for internet, i got new account number. but there is nothing i can do for changing account number to do anything online. please change my old account number to new account number.

I can't see anything about internet option in my account even xFi

Expert

Re: account number change

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: account number change

Hello yujun118. I can assist with getting your user ID migrated to your new account. In order to change that provisioning, please send me a private message and include your full name, service address, and account number so I can access your account.