I waited 5 hours yesterday for a response, and when I asked if anyone was available, I was scolded for posting again. Just saying your experience might actually get worse.
Sorry for the delayed reply. I'd be happy to help by reviewing your account to see if there is any way I can assist with your billing concerns. Can you please verify your first and last name in a private message, as well as the name of the account holder if it's different than yours?
To send a private message click on my name "ComcastChe", then click send a message.
I haven't heard back from you and wanted to make sure your billing concerns have been addressed. Since I haven't received a response, I am going to close this thread. If you need help in the future, just send me a private message with your first and last name and we can go from there. Take care.