Community Forum

Xfinity is unreliable

Highlighted
New Poster

Xfinity is unreliable

The internet in our area went out on Friday 4/3 from roughly 9am-2pm. Now today the internet in our area is out again. Started at 9am and is expected back at 2pm.

 

Your product is unreliable and you have THE worst custsomer service in the industry. Tried for hours to get a live person and the only thing you offer is an AI chat and self serve options. Its pretty amazing how incompetent you guys are. Do you have single point of failures all across your network?? Get it together, completely unacceptable.