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Xfinity in rural area

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New Poster

Xfinity in rural area

I am currently building a home in a rural area that is approx 2,000 feet from the nearest xfinity service.  My wife and I both  seperately and together have been loyal customers for over 10+ years and would like to maintain our service.  What can be done to bring service to me?  I would be willing to sign an extended service contract and if the service gets brought to me it would open up service to approximately 20-25 additional residences.

 

Thank you

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Diamond Problem Solver

Re: Xfinity in rural area

You would need a site survey done. The construction will let you know yes or no and give you an idea of any costs you will incur

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Official Employee

Re: Xfinity in rural area

Hello @adbasara

 

Congratulations on your new home! That's a great question and thank you for posting to the Xfinity Forum. We appreciate you both for being valued customers over the past 10 years. I'd be happy to help by submitting a serviceability request to determine if your new address is serviceable. 

 

Can you please send me a private message with your first and last name, and the numbers associated with your address? To send a private message, click on "ComcastChe" and then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!