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Xfinity customer support chat not working

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Xfinity customer support chat not working

I have bben attempting to contact Xfinity customer support chat for the last 2 days. It appears that it is not working. As usual, Xfinity customer support is a disappointment. 

Expert

Re: Xfinity customer support chat not working


@jeb32366 wrote:

I have bben attempting to contact Xfinity customer support chat for the last 2 days. It appears that it is not working. As usual, Xfinity customer support is a disappointment. 


https://www.comcastsupport.com/ChatEntry/Protected.aspx

Does this link help?

 


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Official Employee

Re: Xfinity customer support chat not working

Hi there, jeb32366. 

 

Did you get the help you were seeking? 

 

If not, I would love to help out and improve your experience. 

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Xfinity customer support chat not working

Hi there, jeb32366.

 

I wanted to reach out one more time and touch base with you before closing out your post.

 

Did you have any other questions? 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!