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Xfinity WiFi home hotspot will not disable

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Xfinity WiFi home hotspot will not disable

I've already spoken to someone about this and nothing has resulted.  For the last 4+ days I have been trying to disable the Xfinity WiFi home hotspot yet everytime the page is closed it reverts back to 'enabled.'  I realize it says it could take 24 hours for changes to take effect but it's been nearly 100 hours.  Thoughts?

Silver Problem Solver

Re: Xfinity WiFi home hotspot will not disable


@Vando22 wrote:

I've already spoken to someone about this and nothing has resulted.  For the last 4+ days I have been trying to disable the Xfinity WiFi home hotspot yet everytime the page is closed it reverts back to 'enabled.'  I realize it says it could take 24 hours for changes to take effect but it's been nearly 100 hours.  Thoughts?


What is the make and model of your gateway/modem?

 

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Frequent Visitor

Re: Xfinity WiFi home hotspot will not disable

MAKE: Technicolor XB3

MODEL: DPC3941T