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Xfinity Visa Prepaid Card - Expired and Reissue

Regular Visitor

Xfinity Visa Prepaid Card - Expired and Reissue

To the Comcast Xfinity Team,

 

While collecting tax information for the past year, I rediscovered my Xfinity Visa Pre-paid Card that I received last year.  Unfortunately, it has expired as of 12/17, and, when I checked the card balance, it shows that the funds were removed in January 2018.  I have read multiple posts where people had a similar situation, and they were issued a new, non-expired card.

 

Would you please assist with this issue?  Please let me know where to send the card details for validation.

 

Thank you in advance for your consideration.

 

~K

 

Regular Visitor

Re: Xfinity Visa Prepaid Card - Expired and Reissue

Expert

Re: Xfinity Visa Prepaid Card - Expired and Reissue

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am a volunteer Expert/Moderator, not an employee.


Official Employee

Re: Xfinity Visa Prepaid Card - Expired and Reissue

Hey kevinprimrose, 

 

I can help you with this. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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