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Xfinity Technician wants us to contact him directly?

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Xfinity Technician wants us to contact him directly?

The technician who came to our house gave us his business card and told us to call him directly in the future when we need help. Has this happened to anyone else? It seems a little suspect to me. 

Diamond Problem Solver

Re: Xfinity Technician wants us to contact him directly?

All technicians have cards to hand out, to try to save you from having to call customer service if you have a technical problem

I am a Retired Official Comcast Employee
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