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Xfinity Guy Installed A Piece Outside My House

New Poster

Xfinity Guy Installed A Piece Outside My House

This afternoon I heard some tinkereing outside my livingroom. Turn out there was an Xfinity van outside and a guy installing a piece on my cable connection on the exterior of my house. Said it had something to do about the modem and a buffer of some sorts. I have not gotten any message about this installation, but it seemed legit. I'm tempted to remove the piece, unless I get to know more about this. See the attachment for the piece in question.

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Official Employee

Re: Xfinity Guy Installed A Piece Outside My House

It’s called a POE or MOCA filter and it’s legit. It keeps your X1 services inside your home and your neighbor’s out. It doesn’t degrade service in any way
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New Poster

Re: Xfinity Guy Installed A Piece Outside My House

That's a MOCA filter, you need that so your services work properly.