Community Forum

Xfinity Chat Box

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New Poster

Xfinity Chat Box

Why can't I key my question into the chat box?  The virtual assistant comes on, but there's no place to key in your question.  Scrolling doesn't do it; clicking the DOWN arrow only takes you out of it.

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Gold Problem Solver

Re: Xfinity Chat Box

Comcast's preference for ultra-low-contrast grey-on-grey screens strikes again.

 

There is a very faint entry box at the bottom of the "Xfinity Assistant" window. The "arrowhead" (?) at the right of that space is the Send icon.