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Xfinity Assist

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Xfinity Assist

I called Xfinity on 7/10/18 to get my internet speed increased. Last night I received text from 266-278 Xfinity Assist saying to get start just tap the link and then another saying my equipment order was processing - I have an older phone so I couldn't tap. I just seen under the forum that other people have had the same problem.
Official Employee

Re: Xfinity Assist

Hello janicew147. I can assist with reviewing your account and your internet speed. Please send me a private message and include your full name and account primary phone number so I can access your equipment.