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Xfinity Account

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Xfinity Account

My Xfinity account was created online without my knowledge.

I was on the phone for 50 mins waiting to speak to anyone from Customer Security Assurance to have this bogus account straightened out.

I had called 800-934-6489, and was also chatting on line but CSA has to resolve the issues.

 

50 mins waiting, is this normal with CSA, Xfinity?

Help!

This is disturbing, how can this be possible?

I did not create a new account online.

I need to see my account, please. 

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