Community Forum

Xfiity Mobile Retention Rebate Question

New Poster

Xfiity Mobile Retention Rebate Question

I activated 4 lines with Xfinity Mobile in November, and spoke to a rep who told me I could check the status of my offer online. I tried that day, and it did not show the offer. The rep told me via chat that the offer would not be visible for a few days. I just remembered to check today, and the offer is still not visible 60 days later. I went to https://xfinityrewardcenter.com/ and searched by both my account number and my address. Can someone here help me?

Official Employee

Re: Xfiity Mobile Retention Rebate Question

 

Nicksmom99, I can check on the status of your retention promo. Please send me a private message with your full name, residential account number and address for help.

New Poster

Re: Xfiity Mobile Retention Rebate Question

Thank you for your assistance with this. I have sent you the requested information.
Official Employee

Re: Xfiity Mobile Retention Rebate Question

Thank you for your assistance with this. I have sent you the requested information.

Got it, thanks.