Hello, Akb1223! Welcome to the Xfinity Forums.
I would like to look further into this issue and help you be able to access MTV2 again. Please send me a private message with your first and last name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Akb1223, as I have not heard back from you in some time, I have closed this thread to further comments. If you still need assistance, please feel free to start a new thread.