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XG1v4 TV Box Request

Regular Visitor

XG1v4 TV Box Request

From reading the posts it appears I need to send a DM to request as replaacement for 4k, however it also appears I need to post on the forums before I am able to send a DM.

Official Employee

Re: XG1v4 TV Box Request

Hi @Ranadicus


You're correct! Thanks for coming to the Xfinity Forum to get help with upgrading your equipment! I'd be happy to ship a 4K DVR. I've just replied to your private message. Chat with you soon! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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