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XFINITY won’t let me keep my same promotion.

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XFINITY won’t let me keep my same promotion.

I’ve been with Xfinity for a year and got a good deal with them when I first signed up, but now that my contract is ending they won’t let me keep the same price. I’ve made all my payments on time & they can’t even keep the same offer with all this going on. I’m so upset.
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Expert

Re: XFINITY won’t let me keep my same promotion.


@Maria_22 wrote:
I’ve been with Xfinity for a year and got a good deal with them when I first signed up, but now that my contract is ending they won’t let me keep the same price. I’ve made all my payments on time & they can’t even keep the same offer with all this going on. I’m so upset.

What you had was a new customer promotion.  You're no longer a new customer, and your promotion expired.


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