Community Forum

X1 tv box necessary to watch shows on laptop

New Poster

X1 tv box necessary to watch shows on laptop

I signed up for the standard internet and tv package. I do not want to run cable cords from my closet to the living room. I thought I could just return the cable box the comcast agent gave me when I signed up. 


When I went to return, he said that if he removes that box, which is a 2.68 rental fee a month, I won't be able to stream tv on my laptop as I have been doing. 


Is this true? Are there workarounds that? I think it's pretty annoying that I can't just return this box and not pay the fee just so I can continue streaming on computer or laptop. I mean if you list it more as 2.68 for availability to stream on top of the service I'm already paying for.. maybe it would sit better. 


Re: X1 tv box necessary to watch shows on laptop

Is this the plan you have?  Or did you pick one of the regular plans? 

Comcast Experts are other customers who volunteer their time helping on the forum and have been recognized by the community. For more information on the Expert Program, please click here.
Unless so specifically stated, my opinions written herein are my own and do not necessarily reflect the views of Comcast, its official employees or affiliates.

I am not a Comcast Employee.
I am a regular customer volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!