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Wrong Billing and Service Address

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New Poster

Wrong Billing and Service Address

Signed up with the wrong Apartment Number, how can I change it, calling customers service is a wait of a lifetime.  

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Official Employee

Re: Wrong Billing and Service Address

Hello Appledmom19. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with getting your apartment number corrected in our billing system. To get started, please send me a private message and include your full name so I can assist you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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