Hello, We have an old Comcast wire on our property.
It hasn't been connected to the service for at least 12 years. We had a storm last year & it is hanging lower to the ground after .
We called Comcast to remove it & techs have come over three time to look at it. However, they were unable remove it & Comcast scheduled a contractor to remove the wire. It was also tagged. This was scheduled to happen on the 24th of July, 2017.
No one ever showed up. So, we called again & the representative we spoke to said they "were still looking for a contractor & would let us know". We did hear anything & it's almost been a year.
The wire is a safety hazzard. We still need this to be removed.