Community Forum

Wire left hanging for years.

Regular Visitor

Wire left hanging for years.

Hello,
We have an old Comcast wire on our property.

It hasn't been connected to the service for at least 12 years.
We had a storm last year & it is hanging lower to the ground after .

We called Comcast to remove it & techs have come over three time to look at it.
However, they were unable remove it & Comcast scheduled a contractor to remove the wire.
It was also tagged.
This was scheduled to happen on the 24th of July, 2017.

No one ever showed up.
So, we called again & the representative we spoke to said they "were still looking for a contractor & would let us know".
We did hear anything & it's almost been a year.

The wire is a safety hazzard.
We still need this to be removed.
Admin1

Re: Wire left hanging for years.

Hi Pastcustomer1 -- I can help get that line removed. Please send me a PM with your full address and I'll get a crew out.

 

Click my name (ComcastZach) and click Private Message Me. 

Regular Visitor

Re: Wire left hanging for years.

How do I send a PM? Help ComcastZach
Highlighted
Gold Problem Solver

Re: Wire left hanging for years.


@ComcastZach wrote: ... Click my name (ComcastZach) and click Private Message Me

Please note that, with the latest forum redesign, the private message links now read "Send a message". They really should say "Send a Private Message", but unfortunately do not.

Expert

Re: Wire left hanging for years.


@chuckd731 wrote:
How do I send a PM? Help ComcastZach 

Click on his username. Then the blue "Send a Message" button in the upper right corner.


I am not an employee.